xfinity.com status & reliability report
xfinity.com has struggled to stay consistently available over the past year, with uptime of just 14.286% — close to 313.1 days per year of downtime. The server is sluggish to answer, at about 2381 ms on average. Behind the numbers, we logged 6 confirmed outages, usually back online within 30m.
Composite of uptime, response time & incident stability · high-confidence
Learn moreUptime over the last 3 months
Each bar is one calendar month with recorded data, computed from 7 availability checks. Bar height is scaled to this site's own range so month-to-month differences stand out; colour reflects the uptime band.
Uptime by time window
At 14.286%, xfinity.com is budgeted for approximately 313.1 days per year of downtime.
Response time
Average server response over 12 months
Downtime incident history
| Started | Duration | Severity | Detected by | HTTP codes |
|---|---|---|---|---|
| Nov 4, 2025 · 04:41 UTC | 30m | Full outage | probe | 403 |
| Nov 1, 2025 · 00:23 UTC | 30m | Full outage | probe | 403 |
| Oct 29, 2025 · 18:09 UTC | 30m | Full outage | probe | 403 |
| Oct 29, 2025 · 16:34 UTC | 30m | Full outage | probe | 403 |
| Oct 28, 2025 · 11:21 UTC | 30m | Full outage | probe | 403 |
| Oct 19, 2025 · 23:48 UTC | 30m | Full outage | probe | 403 |
What users report
Community-reported problem types (all time).
About xfinity.com
xfinity.com is the official website of Xfinity, a telecommunications and digital services brand operated by Comcast in the United States. The platform allows customers to explore and manage services such as broadband internet, cable television, mobile plans, and home phone connectivity.
Visitors to xfinity.com can check service availability, compare internet and TV plans, purchase devices, and manage their accounts online. The site also provides tools for billing, troubleshooting, and customer support, along with information about streaming services, Wi-Fi solutions, and home security products offered under the Xfinity brand.
Xfinity serves millions of residential and business customers across the United States, delivering internet and entertainment services through Comcast’s network infrastructure.
Recent community reports
Community reporting for xfinity.com has been quiet recently — the most recent of two logged problem reports came in about 3 months ago. The most common complaint was loading failures, though reports were spread across a few different problem types. Every report traced back to a single country, which points to a localized or individual issue rather than a widespread disruption.
- 🇺🇸 A visitor from United States reported: Not Loading 2 Months ago
- 🇺🇸 A visitor from United States reported: Very Slow 5 Months ago
Other tracked services
Frequently asked questions
Is xfinity.com down right now?
xfinity.com is currently operational. This reflects our most recent automated probe combined with live community reports.
How reliable is xfinity.com?
xfinity.com has maintained 14.286% uptime over the past 12 months, earning a reliability grade of F (12/100). That equates to roughly 313.1 days per year.
How often does xfinity.com go down?
We recorded 6 confirmed downtime incident(s) for xfinity.com in the past 12 months, with a typical recovery time of 30m.
People also checked
Reliability data last updated 2026-06-12 07:37:10 UTC. Measurements are independent and observational.